Shipping policy
Thank you for shopping at EucaGlam! We are committed to providing you with the best shipping experience. Please read our shipping policy carefully.
Shipping Fees & Delivery
- We offer free shipping of all orders.
- Orders are processed within 1 business days after payment confirmation.
- Estimated delivery time varies based on location but generally takes 2-5 business days.
Order Processing & Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Please ensure that your shipping details are correct, as we are not responsible for delays caused by incorrect addresses.
Shipping Areas
- We currently ship within Australia only. If you are outside Australia and wish to place an order, please contact us for possible shipping options.
Delays & Issues
- While we strive to deliver orders on time, unforeseen circumstances (such as weather conditions, customs delays, or carrier issues) may affect delivery times.
- If your order is significantly delayed, please contact us for assistance.
Contact Information
Support: Monday - Friday: 9:00 am - 6:00 pm
Email: eucaglam.lee@gmail.com
Phone: +61 430398066
Address: Suite 5, 2-6 Apollo Court, Blackburn VIC 3130, Australia